Can you call FedEx to pickup a package?

Can you call FedEx to pickup a package?

463.3339 and provide the customer service representative your tracking number. A representative will either help schedule a pickup or direct you to a FedEx dropoff location to complete the return.

How can I talk to a person at FedEx?

Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.

How do you schedule a FedEx pickup with a prepaid label?

Schedule a pickup while creating a label with FedEx Ship Manager

  1. You will need to create an account or login to your existing account.
  2. Create your shipping label.
  3. Complete your pickup request while creating your shipping label.

Will FedEx pick up a package at my house?

FedEx will send a courier to your place of business to pick up your packages for shipment. There are 3 simple ways to Schedule a Pickup: Call Customer Service to Schedule a Pickup. Schedule a Pickup Online.

Can I pick up package before delivery?

Can You Pick Up a Package from USPS Before It Gets Delivered? Right out of the gate, you should know that it’s not only possible to pick up a package from USPS before delivery is initiated (or completed) but that it’s actually super simple and straightforward to make happen, too.

What do you do if FedEx doesn’t deliver?

Select Manage Delivery, then Report Missing Package. (If you aren’t logged in to a FedEx account, you’ll be asked to enter the original delivery address of your package. Enter that info, then click Continue.) Confirm that you’ve checked everywhere the package might have been left by clicking Yes.

How do I request a FedEx pickup?

Call Customer Service to Schedule a Pickup. Schedule a Pickup Online. Use FedEx Ship Manager® at fedex.com to Schedule a Pickup….Please contact Customer Service on the day of the pickup and have the following information ready when you call:

  1. Your Account Number.
  2. Your package weight.
  3. Your requested pickup time.

Will FedEx pickup if I have a prepaid label?

No, for a small fee you can schedule a FedEx driver to pick up your package if you have a FedEx account number. The online store does have the option to have the pickup prepaid for returns through FedEx Ground. Contact your online store for more information. Or you can drop off at a FedEx drop off location for free.

How do I confirm a FedEx pickup?

Call 18004633339. Receive pickup request confirmation e-mail. You have selected to send e-mail notifications about your pickup request.

Can you live chat with FedEx?

Online ChatFedEx / Customer service chat

Can you schedule FedEx pickup ground?

You can schedule a FedEx Ground return pickup on Monday-Friday for business locations or Tuesday-Saturday for most residential locations and up to 14 days in advance. You must have a Return label issued to you by an authorized FedEx Ground shipper.

Can I pick up my package at local FedEx facility?

Even after a package is en route, you can request to have us hold it at a nearby location for pickup. With many shipments, there’s no need to wait for a delivery attempt.

Can I pickup a package from FedEx before delivery?

FedEx offers the ability to pick up your package personally before delivery is attempted as a 100% free service that they call “Hold at Location”. The fact that this service is completely free is another testament to the way that FedEx sees their customers.

Who do I call if my package was not delivered FedEx?

Calling customer care service at (800) 463-3339 and saying track my package.

Has FedEx ever lost a package?

Even though modern shipping solutions, especially those available from FedEx, or more reliable, consistent, and efficient than ever before packages still get lost somewhere along the way. This is always a high stress situation and one that companies like FedEx try to mitigate as best they can.

Does scheduling a FedEx pickup cost money?

Schedule a FedEx Express Pickup A $4 charge per package applies when you request a FedEx Express Pickup, including requests made through fedex.com and FedEx Customer Service. This charge does not apply if you have a regular scheduled pickup or drop off your package at a FedEx location.

How do I find my FedEx pickup number?

GoFedEx and say “return pickup.” Regular Stop or Automated Pickup: Coordinate via FedEx Sales or FedEx Customer Service. On-Call: Log in to fedex.com/ pickup, call your local service center or call 1.866. 393.4585.

How do I talk to a FedEx manager?

1.877. 339.2774 (When prompted, please say “FedEx Ship Manager.” At the next prompt, say “FedEx Ship Manager Server.” ) Support hours are Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time. You can also contact your regional FedEx support representative.

What is the phone number for FedEx Ground?

(800) 463-3339FedEx / Customer service

How do I pickup a missed FedEx package?

Residential deliveries may be eligible to be redirected to a nearby FedEx location or participating retail location like Walgreens or Dollar General to be held for pickup for up to 7 days. You can use our online tool, FedEx Delivery Manager®, to submit a request. You’ll need your tracking number or door tag number.

What if my FedEx package is not delivered on time?

We offer a money-back guarantee for every U.S. shipment. You may request a refund or credit of your shipping charges if we miss our published (or quoted, as in the case of FedEx SameDay®) delivery time by even 60 seconds. This guarantee applies to all U.S. shipments, commercial and residential, to all 50 states.

Can I sue FedEx for losing my package?

Claims for undelivered or lost shipments must be filed within nine months of the shipment date. You will need your tracking number to submit a claim online. You can file a claim and include supporting documentation, or add it later. Simply drag and drop documents from your desktop to your claim form.